Privacy Policy

Last updated: October 13, 2025

HumanShift Lab (“we”, “us”, “our”) operates humanshiftup.com (the “Site”) and provides awareness-oriented programs, guided workshops, and related resources (the “Services”). We process personal information in a respectful, transparent, and secure manner in accordance with Canadian law (including PIPEDA) and, where applicable, the EU/UK GDPR.

1. Data Controller & Contact

HumanShift Lab is the data controller for information processed via the Site and Services. Questions or requests:

2. Categories of Personal Information

  • Identity & Contact: name, email address, role/title, preferred language.
  • Program Interaction: registrations, attendance, preferences, submitted reflections.
  • Usage & Device: IP address, browser type, device identifiers, pages viewed, session duration, referrer URL.
  • Support & Communications: messages sent to our support channels and related metadata.
  • Consent Records: cookie choices and preference logs.

3. Purposes of Processing

  • Deliver, maintain, and support the Services and user accounts.
  • Share schedules, access details, and learning materials.
  • Improve usability, accessibility, and quality of our resources.
  • Maintain security, detect misuse, and ensure reliability.
  • Comply with legal obligations and respond to lawful requests.

4. Lawful Bases (GDPR, where applicable)

  • Contract: to provide the Services you request.
  • Legitimate Interests: to operate, secure, and enhance the Site and Services in a balanced way.
  • Consent: for non-essential cookies or optional communications (withdrawal at any time).
  • Legal Obligation: when retention or disclosure is required by law.

5. Cookies & Similar Technologies

We use cookies to run core features, understand aggregated usage, and remember preferences.

  • Strictly Necessary: essential for security and basic functionality.
  • Performance/Measurement: aggregated metrics to refine content and navigation.
  • Preferences: language, cookie status, and basic settings.

You can control cookies through your browser and our on-site banner. Non-essential cookies are used only after consent in applicable jurisdictions. Disabling certain cookies may limit features.

6. Retention

We keep personal information only as long as needed for the purposes above and to meet legal, accounting, or reporting requirements. When no longer required, data is securely deleted or de-identified.

7. Sharing & Service Providers

We share data with carefully selected providers for hosting, secure storage, communications, measurement, and support. These processors act on our instructions under confidentiality obligations and appropriate safeguards.

8. International Transfers

Where information is processed outside your jurisdiction, we implement protections (e.g., contractual safeguards) designed to ensure an adequate level of protection consistent with applicable law. Contact us for details.

9. Security

We apply administrative, technical, and physical measures aimed at preventing unauthorized access, alteration, disclosure, or loss. While no method is absolute, we continually review and strengthen protections.

10. Your Rights

Subject to law, you may request access, correction, deletion, or portability of your information, and object to or restrict certain processing. Where processing relies on consent, you may withdraw it at any time. Contact privacy@humanshiftup.com. We may verify identity before fulfilling requests.

11. Children’s Privacy

Our Services are intended for adults and professionals. We do not knowingly collect information from children. If you believe a child provided data, contact us to request deletion.

12. Communications & Preferences

Non-essential updates can be managed via unsubscribe links or by contacting us. Essential service and policy notifications may still be sent where necessary.

13. Changes to This Policy

We may update this Policy periodically. The “Last updated” date indicates recent changes. Significant updates may be communicated via the Site or email where appropriate.